Tipping adds 15% to 20% to any restaurant tab – a cost many consumers don’t even think about until they add up the bill.
How much should you tip for bad service? How much for exceptional service? How much for hardly any service at all?
Noodles & Co. CEO Kevin Reddy says his chain has been growing since the 2008 recession and the high unemployment that follow, in part because his servers do not expect to be tipped. With rising food prices – and increasingly cost-sensitive consumers – it’s been an effective strategy for Noodles.
Click here to read my column on Marketwatch.
And click here for one blogger’s take on the expansion of tipping expectations since the last recession.